FAQ
Q: How long does shipping take?
We're a small business, please allow 1-3 days for order processing. We always endeavour to get our products to our customers as quick as we can, but as a small team we are occasionally pulled away from the distillery. Thank you for your understanding.
Are your products gluten free? |
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Yes! All of our products are Gluten Free and certified For more dietary information regarding our product range, please email shop@poortoms.com |
Does Poor Toms ship their delicious wares overseas? |
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Unfortunately we do not ship overseas. But if you are in Australia, we challenge you to find a place we cannot post your order! |
I noodled my order! Can I change my mind or get a refund? |
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We get it, everyone makes mistakes from time to time. Email shop@poortoms.com for a refund or to change your order. If your order has already been dispatched, unfortunately we will not be able to change it. |
For wholesale inquiries |
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Please email sales@poortoms.com |