Shipping


We post orders every day. Currently Australia Post is experiencing delays and your order might take a bit longer to arrive. Approximate delivery times according to Australia Post are updated regularly below:


METRO SYD - METRO SYD
METRO SYD - REGIONAL NSW 
1 - 6 business days 

METRO SYD - VICTORIA
METRO SYD - AUSTRALIA WIDE 
7 business days minimum

If you have an enquiry about your order, please contact shop@poortoms.com.

Poor Toms has a Click and Collect option, and you can pick up your order from the Gin Hall.

Once you place your order online, select ‘Pick up’ under Delivery Method when you are at the checkout. It will be ready for collection within two hours of purchase.

Our Click and Collect hours are:

Monday: 12pm - 5pm
Tuesday: 12pm - 5pm
Wednesday: 12pm - 5pm
Thursday: 12pm - 5pm
Friday: 12pm - 5pm
Saturday: 12pm - 5pm
Sunday: Closed

To contact Poor Toms Click and Collect please call the Gin Hall on (02) 9557 2282, or email shop@poortoms.com.

Click and Collect Address:
6 Chalder Ave, Marrickville. 2204.

We ship all around Australia. Unfortunately we do not ship overseas.

Orders

We get it, everyone makes mistakes from time to time. Email shop@poortoms.com for a refund or to change your order. If your order has already been dispatched, unfortunately we will not be able to change it.

Stockists

Poor Toms is stocked in Dan Muphy's, BWS, and all good bottle shops. For a list of stockists in your area please contact sales@poortoms.com.

For information about wholesale prices and how to stock Poor Toms, please email sales@poortoms.com.

Visiting the Gin Hall

The Gin Hall is currently closed due to COVID restrictions. Until then, you can still come by the Poor Toms Bottle Shoppe to buy our range of gins and amaro, craft cocktails, merch, and a monthly selections of takeaway pre-mixed cocktails. For more information visit The Gin Hall.

When swinging past the Gin Hall, we ask that you please wear a mask, sign in using the QR code provided and maintain a 1.5 meter distance.

Dietary Information

Our products are classified as gluten free. For more detailed dietary information regarding our product range, please email shop@poortoms.com.